K-12 Teaching and Learning From the UNC School of Education


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LEARN NC recognizes that your privacy is important and that, as a part of the University of North Carolina at Chapel Hill, we have a responsibility to protect your private information. This policy applies to all websites and services provided by LEARN NC.

Information we collect and how we use it

We offer a number of services that do not require you to register for an account or provide any personal information to us, such as use of the LEARN NC web site. In order to provide our full range of services, we may collect the following types of information:

  • Information you provide. When you sign up for a LEARN NC account or other service that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services operated on a cost-recovery basis, such as online professional development courses, we also request credit card or other payment account information which we maintain in encrypted form on University of North Carolina at Chapel Hill servers, which use industry-standard security measures.
  • LEARN NC cookies. When you visit certain LEARN NC sites, such as the online courses site, (Moodle), we send one or more cookies to your computer. A cookie is a small file containing a string of characters that uniquely identifies your browser. Most browsers are initially set up to accept cookies, but some people choose to reset their browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to disable cookies or not to accept the cookies from the LEARN NC sites, some LEARN NC features and services may not function properly.
  • Log information. When you use LEARN NC sites, our servers automatically record information that your browser sends to us. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and search terms you have entered into a LEARN NC site.
  • User communications. When you send email, instant messages, or other communication to LEARN NC, we may retain those communications in order to process your inquiries and respond to your requests. We store support ticket information in a database provided by the University of North Carolina at Chapel Hill, and occasionally analyze support ticket information to improve the quality and timeliness of our responses.
  • Other sites. This Privacy Policy applies to web sites and services that are owned and operated by LEARN NC. We do not exercise control over all sites displayed as search results or links from within the LEARN NC collection. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

You can decline to submit personal information to any of our services, in which case LEARN NC may not be able to provide those services to you.

LEARN NC processes personal information only for the purposes described in the applicable Privacy Policy and/or privacy notice for specific services. In addition to the above, such purposes include:

  • Providing LEARN NC sites and services to users, including the display of customized content;
  • Auditing, research and analysis in order to maintain, protect and improve our services;
  • Ensuring the technical functioning of our network; and
  • Developing new services.

Student information and COPPA

As part of our policy for complying with the Children’s Online Privacy Protection Act of 1998 (COPPA) LEARN NC does not permit children under the age of 13 to create LEARN NC accounts. In instances where schools wish to provide students with access to LEARN NC resources that require a LEARN NC account, such as Moodle, the school assumes the responsibility for gathering and transmitting student information to LEARN NC in accordance with all appropriate local, state, and federal laws and guidelines. Information transmitted to LEARN NC will be subject to this Privacy Policy.

Schools wishing to create accounts for children under 13 must contact the LEARN NC Registrar at registrar@learnnc.org for more information.

Information sharing

LEARN NC acts in good faith to protect private data, though will access, use, preserve or disclose such information as is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of LEARN NC, its users or the public as required or permitted by law.

We would share your communications with another agency only if your inquiry or comment is related to that agency, or if we were required to do so by law. All e-mail correspondence to and from LEARN NC e-mail addresses is subject to the North Carolina Public Records Law, which may result in monitoring and disclosure to third parties, including law enforcement.

We may share with third-party educational and non-profit partners certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users took an online course. Such information does not identify you individually.

At the request of the State Board of Education, North Carolina Department of Public Instruction, LEA or school, we provide completion statistics for our online courses. These statistics do include identifying information.
We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

For site security purposes and to ensure that this service remains available to all users, LEARN NC web servers use industry-standard methods to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.


Please feel free to direct any questions or concerns regarding this Policy or LEARN NC’s treatment of personal information by contacting us through this web site or by writing to us at LEARN NC, School of Education, CB#3500, Peabody Hall, UNC-Chapel Hill, Chapel Hill, NC 27599. When we receive formal written concerns at this address, it is LEARN NC’s policy to contact the user regarding his or her concerns.