LEARN NC

K–12 teaching and learning · from the UNC School of Education

Additional related resources

We’re in the process of aligning our content for students to the Standard Course of Study. As we do, you’ll find it here.

General resources

Aligned lesson plans

Customer service jobs: Building skills for the future
In CareerStart lessons: Grade seven, page 1.9
In this lesson for grade seven, students will research customer service jobs and determine what skills translate to good customer service. The lesson will conclude with a discussion of how these skills might apply in future careers.
Format: lesson plan (grade 6–8 English Language Arts)
By Jen Presley.Adapted by Kenyatta Bennett and Sonya Rexrode.