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Customer service jobs: Building skills for the future
In CareerStart lessons: Grade seven, page 1.9
In this lesson for grade seven, students will research customer service jobs and determine what skills translate to good customer service. The lesson will conclude with a discussion of how these skills might apply in future careers.
Format: lesson plan (grade 6–8 English Language Arts)
By Jen Presley.Adapted by Kenyatta Bennett and Sonya Rexrode.